bigbadmoshe Posts: 1 21 hours ago	bigbadmoshe Posts: 1 i cannot add update or do anything. edited by bigbadmoshe on 12/04/2026 Attachments: Screenshot 2026-04-12 121600.png
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Gianluca Administrator Posts: 1381 1 hours ago	Gianluca Administrator Posts: 1381 When all programs appear as discontinued, it means SyMenu wasn’t able to download the program definitions. Without definitions, every single program becomes unknown and, consequently, marked as discontinued. Anyway you can easily force SyMenu to download the definitions again. However, since SyMenu downloads new definitions every time it starts and therefore should automatically fix this kind of issue, why doesn’t the problem resolve itself? There are four possible cases: Something went wrong during the download and the definitions file became corrupted. This is the easiest case to fix, because you can simply force a new download using the special button (read here). Eventually you can manually download the file if SyMenu is not able to do that by itself. The _Cache folder of your SyMenu suite is no longer accessible. Restore the correct permissions and everything will work again. Your firewall is blocking SyMenu’s web connection. In this case, it’s up to you: if you want online services, you need to trust the program. You are using an old version of SyMenu. In the past, older versions caused several problems (misuse, abuse, and false errors), so I blocked them from accessing the SPS service. If you want to access the SPS suite, you must use the most recent version of SyMenu. With these four tips, you will definitely solve the problem. If you want to let me know which one worked for you, I’d be glad to hear it.
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