SyMenu - Troubleshooting & Bug Reports - Captcha not received. Are you online? - Messages https://www.ugmfree.it/forum/messages.aspx?TopicID=896 SyMenu - Troubleshooting & Bug Reports - Captcha not received. Are you online? - Messages en-us http://blogs.law.harvard.edu/tech/rss Wed, 24 Apr 2024 08:07:36 GMT Wed, 24 Apr 2024 08:07:36 GMT https://www.ugmfree.it/forum/messages.aspx?TopicID=896 Message from vinieux Gianluca wrote:
I can affirm that the false positive problem is becoming increasingly worse for all the AV software.
Probably the AV operation based on byte pattern recognition is starting to show its inherent limits.


It is my opinion that they are outsourcing the virus recognition function to some incompetent AI bot. smile

edited by vinieux on 24/04/2024

edited by vinieux on 24/04/2024]]> Wed, 24 Apr 2024 08:07:36 GMT https://www.ugmfree.it/forum/messages.aspx?TopicID=896 Message from Gianluca Probably the AV operation based on byte pattern recognition is starting to show its inherent limits.]]> Wed, 24 Apr 2024 07:29:20 GMT https://www.ugmfree.it/forum/messages.aspx?TopicID=896 Message from vinieux
Also, the moment I installed 8.01.8833 a few weeks ago, BitDefender threw up false positives so I had to whitelist it in the antivirus.

So effectively I got it to work by first whitelisting it in BitDefender, and then ALSO allowing it in BitDefender's firewall when the updates did not work.

Not sure if lay users who download it for the first time would find SyMenu useful if it doesn't work the way they want it to because of these issues.

edited by vinieux on 23/04/2024]]> Tue, 23 Apr 2024 19:12:47 GMT https://www.ugmfree.it/forum/messages.aspx?TopicID=896 Message from Gianluca "If you successfully reach it, it means it's probably a firewall rule that is blocking the SyMenu request. In that case, please, check your firewall"]]> Tue, 23 Apr 2024 11:59:25 GMT https://www.ugmfree.it/forum/messages.aspx?TopicID=896 Message from vinieux
]]> Tue, 23 Apr 2024 11:53:57 GMT https://www.ugmfree.it/forum/messages.aspx?TopicID=896 Message from Gianluca The next test is to check if you reach the captcha dispacer available at this url https://www.ugmfree.it/api/v2/CaptchaApi/[your GUID] with your browser.

If you successfully reach it, it means it's probably a firewall rule that is blocking the SyMenu request. In that case, please, check your firewall

In the meanwhile, since you have to get your GUID to complete the captcha url request - BTW you'll find it in your SyMenu configuration file and it's called guid - please send it to me in private so I can check if any error is available in the web site log.]]> Tue, 23 Apr 2024 10:53:38 GMT https://www.ugmfree.it/forum/messages.aspx?TopicID=896 Message from vinieux
I could send you a Speedtest screenshot if you like.]]> Tue, 23 Apr 2024 09:54:49 GMT https://www.ugmfree.it/forum/messages.aspx?TopicID=896 Message from Gianluca
The captcha is downloaded from this web site so your SyMenu needs to be able to reach it.
I suggest you check your connection and check your firewall.
If you don't receive the captcha you are offline so there's no sense at all to access the Get new apps form because you need to be online to use it.]]> Tue, 23 Apr 2024 08:23:48 GMT https://www.ugmfree.it/forum/messages.aspx?TopicID=896 Message from vinieux
I have a fiber Internet connection and the latest updated version of Windows 11, updated today. I was on 2 weeks vacation, and came back to this issue.

My SyMenu version is 8.01.8833

Please see the screenshot.

https://imgur.com/a/p4j2TON

edited by vinieux on 22/04/2024]]> Mon, 22 Apr 2024 23:37:02 GMT